Bright Eyes Lights
Warranty & Repair

Built to Last. Backed by Bright Eyes.

Every Bright Eyes Light is built for long nights, hard use, and real hunting conditions. If something is not working like it should, send it in and we will help get it checked, repaired, and back in the field.

Download Repair Form See Repair Steps
2-Year Warranty

Coverage You Can Count On

Bright Eyes Lights stands behind our lights with a 2-year warranty and continued lifetime service support after the warranty period.

2 Years Warranty Coverage
Lifetime Service Support
USA Service & Support
Need a repair? Download the form, include it with your light, and ship the package to Bright Eyes Lights.
Download Form
01

Warranty Coverage

2-Year Warranty

  • Covers qualifying manufacturing defects
  • Covers repair labor and parts during the warranty period
  • Applies to Bright Eyes Lights products under normal use
  • Repair form should be included with any light sent in

After 2 Years

  • Lifetime service support remains available
  • Labor remains free after the warranty period
  • Customer pays for parts and shipping after 2 years
  • We will help keep your light working as long as possible
02

How to Send a Light for Repair

1

Download and Print the Repair Form

Print the repair form and fill it out as clearly as possible. Include your name, contact information, return shipping address, and a short description of the issue.

2

Package the Light Securely

Pack the light so it is protected during shipping. If the issue involves charging, battery life, or burn time, include the charger with the light.

3

Ship It to Bright Eyes Lights

Place the completed repair form inside the box and ship your package to the repair address below.

Ship Repairs To

Bright Eyes Lights

820 Susan Circle
Rock Hill, SC 29730

Download Repair Form
03

Before You Ship

Include the form Please include the completed repair form inside the package so we know who the light belongs to and what issue needs to be checked.
Describe the issue The more detail you provide, the faster we can diagnose the problem. Include what the light is doing and when the issue happens.
Include charger if needed If the problem involves charging or runtime, send the charger with the light so we can test the full setup.